Portfolio does not sync | Voters

Portfolio does not sync

Stephan Zet

I tried to sync my portfolio at Union Bancaire Privee. The access data is confirmed as being correct, but no data is retrieved by your app in the end. What can I do to resolve?

December 2, 2023

Klemens Neumueller

Hey Stephan,

Apologies, that we kept you waiting for so long. Fortunately, the issue should be resolved now. It would be great, when you can try again? In case, the issue persists, let us know, please.

Klemens Neumueller

Hey Stephan,
Thanks a lot for reporting this problem. Unfortunately, you can’t do much. The problem is on our side and we’re working on it. I hope, it would be okay for you, when we let you know as soon as we updated yeekatee. 
We come back as soon as possible.